We are committed in the fight against spam and have spent considerable resources on systems to prevent spam from being sent with our system. These systems include email content analysis (spam scores), list analysis (for generic email addresses such as info@, sales@, etc), bounce reporting and blacklist monitoring.
WriteSendTrack is dependent on maintaining good relationships with ISPs in order to ensure high email deliverability to our customers. Spam, as something that can degrade these relationships, is our number one enemy.
If you feel you received an unsolicited commercial email (spam) from WriteSendTrack or one of our customers, please email us at abuse@WriteSendTrack.com and forward the email you received in order to help us investigate the abuse.
We take all abuse reports very seriously and will respond immediately to all such complaints.
Double Opt-In: All subscribers who sign up for newsletters through our system are sent a confirmation email. If they do not take action with this confirmation, they are not activated and the system will not send emails to that email address. This double opt-in process is an industry best practice and ensures against mistakes in entering email addresses as well as fraudulently entered email addresses.
Previously Confirmed Lists: Accounts which have confirmed their list email addresses outside the WriteSendTrack system are placed into a special group while we watch and analyze emails sent, bounce rates, read rates, and spam reports. Unacceptable negative reports for accounts can lead to account deactivation per our terms and conditions.
List and Email Analysis: All emails sent with our system are scanned for spam keywords and characteristics before being sent. All lists are analyzed for characteristics common to spam producing lists - any appearing to be problematic are investigated.
Terms of Use: Our WriteSendTrack terms and conditions, which must be agreed to by our users before they can use the system, expressly forbids the use of WriteSendTrack to send unsolicited commercial email (spam). Any accounts found to be operating inconsistent with this agreement will be terminated.
Unsubscribe Links: All emails sent with our system automatically include an unsubscribe link. This cannot be removed by the user.
Physical Address: All emails sent with our system automatically include the postal address of the user's organization.
De-dupes: The system automatically de-dupes to prevent the same newsletter from being sent multiple times to the same subscriber.
Correct Email Headers: All emails sent with our system automatically have correct headers and each account can only use a confirmed address as the sender.
Double Opt-in: Our system implements, by default, a double opt-in process to confirm all email addresses submitted during the sign-up process.
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